You may request a return within 10 days of receiving your order. Returns requested after this period may not be eligible for a refund or exchange.
No. Custom-made and personalized products are non-refundable and non-exchangeable unless they arrive damaged or defective.
No. Returned items must be unused, in their original condition, and in the original packaging.
Please contact us with your order details and proof of purchase. We will provide instructions for returning your item.
Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
Once your returned item is received and inspected, approved refunds are processed to the original payment method within a few business days.
First, check your bank account and contact your payment provider. If you still have not received your refund, please contact us for assistance.
Yes. We implement appropriate security measures to help protect your personal information from unauthorized access, disclosure, or misuse.
